Exam Access Arrangements: your questions answered

Changes to how a child sits the PSLE or a national exam, approved by SEAB (the Singapore Examinations and Assessment Board). Common ones are extra time (usually about 25%), a separate room, a reader or reader pen, a scribe or word processor, and enlarged question papers.

SEAB's panel reviews each application on its own evidence. Your child's school submits the application on your behalf.

For PSLE school candidates, the school must submit by mid-February of the exam year. For secondary school candidates, by end-February. Applications for learning disabilities made less than 2 months before the exams are not accepted. Schools can apply up to a year ahead.

A diagnosis from a qualified professional on a recognised register, such as the Singapore Register of Psychologists. Some arrangements, like a reader, scribe, word processor or more than the standard extra time, also need a current profile of need dated within 3 years of the exam year. The school adds its own observation report.

Since January 2025, students already approved for the same condition don't need to resubmit diagnostic reports for later national exams. Requests for complex support, like a reader or scribe, still need an updated report.

Your child can't then apply for special consideration for the same condition. This is why starting early matters.

No. We are parent coaches. A registered psychologist or doctor diagnoses. We help you use the report and work with the school.

No. Your child's school submits it to SEAB. We make sure you and the school have everything ready, on time.

Your written AA Readiness Plan arrives within 3 working days of signing up or of your AA Check session, whichever is later. If it's late, we refund your AA Check fee.

Not if you start now. Navigator Plus includes priority booking with a partner psychologist, who we brief for you. Their fee is paid to them directly.

A 1-hour timed practice session per subject, using the arrangements your child will have on the day: extra time, a reader pen or typing. You get written feedback on pacing. It costs S$150 per subject per hour, and Navigator Plus includes 2 hours.

Extra time only helps if your child knows how to use it. Many schools only give arrangements during major exams such as the End-of-Year, not during Weighted Assessments, so the national exam can be the first time your child uses them under real exam conditions. Timed practice lets your child get used to the arrangements, and lets you see through trial and error which ones actually help, while there is still time to adjust. One timed hour per subject builds pacing and confidence.

Yes. Every session and template is available in English or 华文, at the same price.

By PayNow, in one payment, to +65 9457 7557. Checkout gives you a reference number. Email your payment screenshot with that reference to hello@strugglesmart.sg and we'll confirm with booking slots within 3 working days.

Yes. S$50 off AA Navigator or Navigator Plus when paid by 30 November 2026. It's applied automatically at checkout. Early bird terms

Yes. Full refund 7 or more days before a session, 50% after that, and no refund within 3 working days of the session. You get one free reschedule with 3 working days' notice. Full refund terms

Yes. Refer a parent and get S$30 back when they buy any package. How it works